Refund Policy

This Refund Policy outlines the terms and conditions for refunds and cancellations of schedo.dev services. We aim to be fair and transparent in our billing practices while maintaining the sustainability of our service.

1. Subscription Services

schedo.dev operates on a subscription basis. When you subscribe to our services, you agree to recurring billing based on your chosen plan (monthly or annual). You can cancel your subscription at any time through your account dashboard or by contacting our support team.

2. Refund Eligibility

2.1 New Subscriptions

We offer a full refund within the first 14 days of your initial subscription if:

• You are unable to use our service due to technical limitations on our part
• You have not exceeded the usage limits of your plan
• You have not violated our Terms of Service

2.2 Recurring Subscriptions

For ongoing subscriptions:

• No partial refunds are provided for unused portions of the current billing period
• Cancellations will take effect at the end of the current billing period
• You will retain access to the service until the end of your paid period

3. Non-Refundable Items

The following are not eligible for refunds:

• Usage fees for resources consumed
• Add-on services or features
• Accounts terminated for violations of our Terms of Service
• Partial months of service

4. Cancellation Process

To cancel your subscription:

• Log into your account dashboard
• Navigate to Billing Settings
• Click on "Cancel Subscription"
• Follow the prompts to confirm cancellation

Alternatively, you can contact our support team for assistance with cancellation.

5. Refund Process

If you are eligible for a refund:

• Refunds will be processed to the original payment method
• Processing time may take 5-10 business days
• You will receive an email confirmation once the refund is processed

6. Exceptions

We may make exceptions to this policy at our discretion. If you believe your situation warrants special consideration, please contact our support team with details of your case.

7. Service Discontinuation

In the event that schedo.dev discontinues its service:

• All affected customers will be notified in advance
• Pro-rated refunds will be issued for any unused service period
• Customers will be given reasonable time to migrate their data

8. Contact Us

For questions about our refund policy or to request a refund, please contact us at billing@schedo.dev